COVID 19 UPDATE as of Oct 20, 2021

In these difficult COVID times we continue to modify our operations to meet the criteria as set out by the Public Health Authority. We try to be timely with these updates to this page but the information changes rapidly. Our apologies if some of the information is dated.

Masks are a requirement to help slow the transmission of COVID-19, as flu season approaches, and COVID-19 cases continue to rise. Masks must once again be worn in many indoor public spaces, including:

• restaurants, pubs and bars (unless seated)
• coffee shops
• common areas of sport and fitness centres, when not engaged in physical activity

The mask mandate will require all individuals aged 5 and older to wear a mask in indoor public settings, regardless of their vaccination status.

For the purposes of this order, a mask or face covering is defined as a medical or non-medical mask that covers the nose and mouth. Face shields are not a substitute for a mask, as there is an opening below the mouth. Holiday Trails Resorts does not have any requirements around the vaccine passport. 

For Sunshine Valley’s indoor pool; all guests wishing to use the pool will need to provide proof of double vaccination prior to use. Please respect and honor this decision.

Additional information about the specific indoor settings where masks must be worn is available here.

Please respect our staff and the guidelines as we work to meet the operational, cleaning and sanitizing criteria. This is for your protection and our staff’s protection. Occupancy guidelines are also in place for many of our buildings. Let’s all be nice to each other and please understand that we have implemented the following recommendations to keep everyone safe.

• No unregistered guests are allowed at your site. If the office is closed we suggest you email the campground with the names of visitors.
• If you are visiting the Resorts the guidelines from the PHO apply. https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/covid-19-provincial-support/restrictions#pho-order

We encourage all of you to follow recommendations as provided by provincial health authorities, to reduce the likelihood of catching the virus, which include:

• get vaccinated when you can!
• wash your hands often with soap and water for at least 20 seconds
• cover your mouth and nose when coughing or sneezing
• avoid others who are unwell
• stay home when you are sick
• avoid greeting with handshakes and consider greeting or acknowledgments hands-free, such as a wave
• the most important thing you can do to prevent coronavirus and other illnesses is to wash your hands regularly and avoid touching your face.

Please de-escalate any confrontational situations and if needed report the situation to the office by email or phone. We deeply appreciate your understanding and compliance with these guidelines.

For inquiries please email us if you need more information. [email protected]